Privacy Policy

1. WHO WE ARE

Shuri Education is a study abroad advisory company that helps students navigate the process of studying internationally, including country and programme selection, university applications, visa preparation, financial planning, and arrival support.

We operate under two registered entities:

For all privacy-related enquiries, please contact us at: info@shurieducation.com

2. WHAT THIS POLICY COVERS

This Privacy Policy explains what personal data Shuri Education collects from visitors to our website and users of our services, how we use it, who we share it with, how long we keep it, and what rights you have over your own information.

By using our website or submitting any form on it, you confirm that you have read and understood this policy. If you do not agree with any part of it, please do not submit your information through our website.

3. WHAT DATA WE COLLECT AND HOW

We collect personal data in the following ways:

• Contact form: When you submit our main contact form, we collect your first name, last name, email address, phone number, and the content of your message.
• Loan enquiry form: When you submit a loan enquiry, we collect your full name, email address, WhatsApp number, country of residence, intended destination country, university name, course and programme details, course level, course field, and planned start date. You are also required to confirm your understanding that Shuri Education acts as a referral service for third-party student financing.
• Airport pickup enquiry: When you submit an airport pickup request, we collect the information required to arrange your pickup, including your name, contact details, arrival information, and travel details.
• Accommodation enquiry: When you submit an enquiry about a specific property through our accommodation section, we collect your name, contact details, and enquiry details.
• Careers and job applications: When you apply for a role at Shuri Education, we collect your name, contact details, and any information you include in your application.
• Newsletter sign-up: When you sign up to receive communications from us, we collect your email address.
• Consultation booking: When you book a consultation with us, we collect your name, email address, and WhatsApp phone number.
• Cookies and analytics: We use analytics tools to understand how visitors use our website. This involves the use of cookies, which are small text files stored on your device. We also use advertising and retargeting cookies from social media platforms, which allow us to show relevant content and advertisements to people who have visited our website. You will be asked for your consent to non-essential cookies when you visit our website. You can withdraw that consent at any time through the cookie settings on our site.

4. HOW WE USE YOUR DATA

We use the personal data we collect for the following purposes:

• To respond to your enquiries and provide the advisory services you have requested.
• To assess your profile and match you with appropriate study destinations, programmes, universities, and visa pathways.
• To process and manage your application, visa documentation, and related services.
• To connect you with third-party partners where relevant to your enquiry, including accommodation providers, student financing providers, airport pickup services, and universities. Data is always reviewed by Shuri Education before being passed to any partner.
• To send you marketing emails where you have signed up to receive information from us.
• To send you WhatsApp broadcasts where you have provided your WhatsApp number to us and have not opted out.
• To comply with our legal and regulatory obligations.
• To improve our website and services through analytics data.

5. WHO WE SHARE YOUR DATA WITH

Shuri Education shares personal data with the following categories of third parties, only where relevant to your specific enquiry or service:

• Student financing partners: where you have submitted a loan enquiry and we have reviewed your eligibility, your information may be passed to our third-party student financing partner to facilitate a financing application.
• Accommodation partners: where you have enquired about student accommodation through our website, relevant enquiry data may be shared with our accommodation partner.
• Airport transfer partners: where you have booked or enquired about an airport pickup, relevant details will be shared with our airport transfer partner to arrange your transfer.
• Universities and institutions: where we are supporting your application to a specific university or programme, we will share relevant application information with that institution.
• Technology and service providers: we use a number of third-party tools to store and manage data, including our WhatsApp CRM, our internal CRM system, our hosting provider, and cloud workspace services. These providers process data on our behalf and are bound by appropriate data processing terms.
• Advertising platforms: we use social media advertising platforms for retargeting purposes, which may involve the use of retargeting technology on our website. This is managed at the platform level through cookies and does not involve us uploading your personal contact details to these platforms.

We do not sell your personal data to any third party. We do not share your data for any purpose beyond those listed above.

6. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal bases:

• Consent: where you have actively submitted a form, signed up for our newsletter, or provided your WhatsApp number, and where you have consented to the use of non-essential cookies.
• Contractual necessity: where processing is necessary to deliver the service you have requested, for example to process your application or arrange your airport pickup.
• Legitimate interests: where we have a legitimate business interest in processing your data that does not override your rights, for example in maintaining records of past enquiries or improving our services.
• Legal obligation: where we are required to process or retain data to comply with applicable law.

7. MARKETING COMMUNICATIONS

If you have signed up to our newsletter or provided your WhatsApp number to us, we may send you marketing communications including updates, resources, and information about our services.

You can opt out of email marketing at any time by clicking the unsubscribe link in any marketing email we send you.

You can opt out of WhatsApp broadcasts at any time by replying STOP to any broadcast message, or by contacting us at info@shurieducation.com.

Opting out of marketing communications does not affect the delivery of service-related communications related to an active enquiry or application.

8. HOW LONG WE KEEP YOUR DATA

We retain your personal data for as long as is necessary to deliver the services you have requested and to meet our legal and operational obligations. Where an enquiry does not progress to an active engagement, we retain the data submitted in case you return to us in the future or in case it is needed for record-keeping purposes. We do not actively use or process data from inactive cases beyond this.

If you would like us to delete your data, please contact us at info@shurieducation.com and we will action your request in accordance with our obligations under applicable law.

9. YOUR RIGHTS

Depending on your location, you may have the following rights in relation to the personal data we hold about you:

• The right to access: you can request a copy of the personal data we hold about you.
• The right to rectification: you can ask us to correct any inaccurate or incomplete data we hold.
• The right to erasure: you can ask us to delete your personal data, subject to any legal obligations we have to retain it.
• The right to restrict processing: you can ask us to limit how we use your data in certain circumstances.
• The right to data portability: you can ask us to provide your data in a portable format.
• The right to object: you can object to our processing of your data where we rely on legitimate interests as our legal basis.
• The right to withdraw consent: where we process your data on the basis of consent, you can withdraw that consent at any time.

To exercise any of these rights, contact us at info@shurieducation.com. We will respond within a reasonable timeframe and in accordance with applicable law.

10. COOKIES

We use the following types of cookies on our website:

• Essential cookies: necessary for the website to function. These cannot be disabled.
• Analytics cookies: we use analytics tools to collect information about how visitors use our website. This data is aggregated and anonymised. You can opt out of analytics cookies through our cookie settings.
• Advertising and retargeting cookies: we use advertising cookies from social media platforms to enable us to show relevant advertisements to people who have visited our website. These cookies track browsing activity across websites. You can opt out of these cookies through our cookie settings.

A cookie consent banner is displayed when you first visit our website. You can update your cookie preferences at any time through the settings on our site.

11. INTERNATIONAL DATA TRANSFERS

Shuri Education operates across multiple jurisdictions and uses technology providers whose servers may be located outside Nigeria or Uganda. Where data is transferred internationally, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.

Our use of third-party technology and service providers may involve the processing of your data outside your country of residence.

12. APPLICABLE LAW AND REGULATORY FRAMEWORK

Shuri Education is committed to complying with applicable data protection legislation in the jurisdictions in which we operate, including the Nigeria Data Protection Act 2023 and related regulations issued by the Nigeria Data Protection Commission.

Where we process the data of individuals located in the European Union or the United Kingdom, we also comply with the requirements of the General Data Protection Regulation (GDPR) and the UK GDPR respectively.

13. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to personal data within our team is limited to student counsellors and management who require it to deliver our services. Conversation and enquiry data stored in our CRM and messaging systems is accessible to the support team handling active cases, with management having oversight access.

No method of transmission over the internet is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

14. THIRD-PARTY WEBSITES

Our website contains links to third-party websites, including university websites, partner services, and external resources. This Privacy Policy applies only to our website. Once you leave our website, any information you share with external sites is governed by their own privacy policies, which we have no control over.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

16. CONTACT US

For any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us at:

• Email: info@shurieducation.com
• Nigeria office: 4th Floor, Tower C, Churchgate Plaza, Constitution Avenue, Central Business District, Abuja, Nigeria
• Uganda office: 4th Floor, Aha Towers, Plot 7 Lourdel Road, Nakasero, Kampala, Uganda